"My Mother in law is a resident on the 2nd floor . When I tell you she is the happiest she is been in a long while i'm understating. All the staff go above and beyond. example: Her glasses broke one day and Kevin took them home to fix them I thought that was a nice touch. She sings and dances and the staff sings with her. When I get to that time in my life where I need a home Kindred-highlander is..."
Thursday, January 10, 2013
"This is an old nonupdated facility. The batcrooms situation has 4 residents sharing one, with mixed genders. Therapy options are not sufficient. You are better off going down the road to Lubbock. Its further but you will at least have choice and better physical environments. 50% vacancy should tell you something."http://local-nursing-homes.com/?rid=24265
"The facility is over crowded and the patients do not receive good care. Communication is poor and patient needs are not a high priority. My terminally-ill mother did not receive the treatment that was promised on admission. "
"My grandmother was at this facility 5 yrs ago. I chose to write this review after many years of considering it, and 5 years of her being gone. It was very difficult to find anyone there to answer our questions, or to get an aid for help at any point. They also happen to lose her dentures with no explanation, as well as her walker. I feel they staff low, considering how much this facility charges,..."
"My Grandfather was taken to ripley crossings while he recovered and has since acquired a severe case of c-diff and almost died... Further more this place has cancelled my grandfathers bed at Arbors and has since held him so they can continue to collect his Medicare. He has not received proper treatment and was never properly quarantined after his c-diff diagnosis. "
"very dirty all around. The room was dark and plain. The staff just placed my loved ones food tray in front of them and walked out. My loved one is a stroke patient who cannot feed themself or talk and a high risk for choking. Then 15 min later, staff came and took the tray right out without her taking one bite. My loved one has decubs and has lost alot of weight after being there only 2 weeks. "
"Poor management at facility in Montgomery AL and at HQ and region. No follow-up with family on loved ones issues/needs/health status. Nursing staff not well managed and turnover is extremely high of medical and nursing staff. Prescriptions are not filled correctly or on a timely basis. Food quality is poor. Grounds are not well kept. Nurses smoke in all areas of facility. On weekends, door alarms..."
"Orchard has made pretty updates from its past as Royal Court, still basic things are needed. Staff know the heating system is not predictable, ask an administrator about no heat in the room and it's always the first time they've heard about it. They offer more blankets, but how can a patient go to therapy covered in in blankets? Some staff are well trained, many CNA's are not careful enough with..."
"The overall cleanliness of the facility was good. The cleaning ladies were constantly cleaning during the day it seemed. CNAs barely spoke English. There seemed to be a contest to see who could turn the call light off the fastest and never respond back to the patient. My father would push the call button, the nurse or CNA would come in, turn it off, and say, "I'll be right back", but..."
"Both of my parents are at this facility. My mother is a permanent resident and my father in rehab after his surgery. The staff is both knowledgeable & efficient, not to mention very kind. They know each and every resident by name and are always so friendly and cheerful. I am greatful that if my parents cannot live with me, they have a place like this to call home. "
"It has not been owned by Inova for a couple of years. Inova sold Cameron Glen, and another one of their facilities in downtown Fairfax called Commonwealth Care Center to a company in Roanoke, Virginia called Commonwealth Care of Roanoke. Ever since Inova left, the standards of care have dropped tremendously. It has really gone downhill. One guy, who was on his death bed there told me they let him..."
"Excellent, high quality service; professional, friendly, caring staff ... treating everyone with care, respect and dignity - patients, families, staff. They care a lot and it shows. Peachbelt is extremely clean - no "nursing home" smells. They provided comfort and care for our 97-year old father in his last few weeks and valuable relief and support for the family. They absolutely made..."
"The Rehab Center of Beverly Hills The center is clean, friendly, with good nursing and attendant services. The food is good. But, the Physiotherapy department is below par. If I were involved with Medicare payments, I would discontinue this physiotherapy department. There is very minimal therapy with the older deconditioned patients, who need it the most. Those who do need the therapy the most..."
"Our family member was admitted to this center with a prescription for a medication (an antibiotic that couldn't be substituted). It wasn't covered by insurance, so the staff discontinued the prescription because it was too expensive. Our family member died within a week."
" My elderly mother has, in the last two years, been in 5 skilled nursing/rehab centers in the greater Phoenix area. Life Care is one of the cleaner facilities. But, the care provided is terrible, and, the staff, from the registered nurses on down, are careless at best, to incompetent at worst. Medicines were discontinued without doctor orders and not discovered until we inquired. My mother was..."
"Not impressed & not reccomending.Nothing like online photos.Visible staff occupied with paperwork.Front door alarmed, beeping & ignored for 15 minutes. Smelled of urine and diarhea .Very loud, residents crying all night with sleep also impossible for other residents. My loved one put into a wheelchair,not allowed to walk without a P.T., though he was walking when admitted and needed to do..."
"The do not follow the doctors advise, the techs do not follow the staff advise. The they were rude when the talk to the family, and just lied to their face. The techs like to party when no one is around (Christmas Eve 1012 they brought in their beer). They don't check in on the patients during the day enough."
"Grandfather broke his arm. He was restrained in Geri Chair. He had urinary infection and was distressed. Snugg Harbor failed to have test done and failed to call the Dr. for medical care. He was in Hospital for his arm. We moved him to more caring nursing home. NOT a safe place for your loved one. "
"The facility is old, furnishings and decor out of date, but folks are there to get well, and that shouldn't be an issue. Some staff members are very good and conscientious, but the medical care itself is poor. For the first week, my mom was being overmedicated and had no energy to perform the physical therapy that she was there for. I had a tough time getting a hold of the physician in order to question..."
Wednesday, January 9, 2013
"My sister was placed at the facility after her liver cancer surgery at UNC. I spent quite a bit of time observing interactions between staff and patients. I was not impressed. The staff for the most part was cold and indifferent. Patients would ask for something and be totally ignored. My sister also told me that they were very mean to her so I pulled her out the next day. She was bruised from..."
"I have asked for two weeks straight ...now going onto the third week for the Registered Dietitian to see my family member. I was told that she was "out marketing". I went to complain to the Administrator...he was "Out Marketing" with the Registered Dietitian. I have never heard of a healthcare building having the Registered Dietitian and the Administrator out "Marketing..."
"If you are thinking of putting your loved one in this facility, DON'T! It provides no care whatsoever! And even though families complained to the State authorities repeatedly, nothing has improved. I was told by one of the doctors that the reason for the revolving door of caregivers was because none of them lived in the area and as soon as they found a job closer to their homes, they quit. That..."
"I spoke with the DON today because I was interested in having a family member admitted there and the DON, I wish I got her name was so RUDE! She didn't even allow me to get the fax number because she said "why does your family member need to come here". Once I told her the issues, she discriminated against my aunt due to her medical condition! I'm happy I got to see the real colors before..."
"Inadequate staffing on the rehab side at the very least. When a patient rings to request assistance to use the restroom, they shouldn't have to wait 1-1 1/2 hours & then be told to just go in their depends because of shift change. If you don't have the staff to care for the patient's decrease patient load or increase staffing. The level of care provided is abysmal. It's a beautiful facility..."
"Great nursing home, caring and attentive staff, delicious food, and wonderful therapy!!! The rooms are quite large and comfortable compared to other nursing homes I have seen. I recommend Amberwood over any other nursing home in Tuscarawas County."
"This place is horrible for critical care! My family memeber starved to death as the bedside nurse never showed. The Hospice has on record a 24hour bedside assistant nurse and when I showed up unannounced because of a phone conversation with the patient screaming to get them out of there, no nurse was there. The patient was to be on a puree diet and an egg salad sandwich was delivered to the patient..."
"My mother was admitted in Buckhm. on 6/29/05. At first it seemed to be a somewhat decent place for her to be but as months went by it was obvious that they were over-drugging her although I could not prove it. They insisted that it was dementia. She was 91yrs at the time so it seemed to be a good answer. She was VERY sharp but then she started sitting with her head in her hand, mouth open and..."
"My father-in-law is a resident there. He received excellent care and there are no complaints. He has received therapy and done well. The nursing and the therapy are great. "
"After reading the reviews on this website, I was so thrilled to have my mother admitted to Transitional for physical therapy. I quickly changed my mind. Although the facility appears to be clean the patient care is appalling. Although my mother could not feed herself, the staff did not assist her. The residents were often left in the dining room for over an hour before dinner was served. They refused..."
"Poor housekeeping was evident as we noticed the same dirty pictures/tv dusty in the room for weeks. The linen was dingy and never smelled fresh. The staff is so busy trying to keep up with the work because there is only 1 or 2 at best on a hall at a time, that you better hope that there is not more than 2 people that need anything at any one given time. But do not say anything to the "higher..."
Tuesday, January 8, 2013
" We put my mom in autumn care of myrtle grove about 4 months ago. I can say that it is one of the cleanest smelling homes I have visited. I think that says alot about the staff alone.CNA's have been great! Always friendly and happy to see us visit.Nursing staff always calls when something changes with my mom that they feel I need to know right away.So far I would recommend this home to anyone. Oh..."
"Excellant. I have experienced similar facilities here and in other states with several members of my extended family. This is the most caring staff I have been around. My mother is 99 and in the wing devoted to dimentia patients. Aside from the great daily care they have dealt with her medical problems in the most proffesional way. We are blessed to have this situation here in our home town."
"I cannot begin to verbalize my complete contempt for this facility but I will give it a try! My relative was in for rehab but was placed on the longterm facility side which is the "ghetto" side of the building. Once you entered the residence halls, you are immediately greeted with the smell of urine and feces. I bought some deoderizer but was told that I could not keep it there according..."
"Relative was recently admitted there from discharge of hospital stay and this was only facility that had available space at the time. Over this stay and due to number of various issues and complaints reported to staff that were not followed up by facility management for the most part, relative was then taken out by family and returned to personal residence. Since then we have found that different..."
"My Step-Father was in this facility for Hospice treatment as a result of late stage cancer. He was given a prescription from the physician to give a pain reliever at his request due to intesity of pain he was experiencing. Many times my mom was told by staff it was "too early" for the medication even though the permission was given in writing to the R.N. This put him in extreme discomfort..."
"I would give this facility a resounding "F". I went straight there from the hospital after knee replacement surgery. I thought this would make sense rather that go home. What a mistake. I was shown my room. This was the only part that went ok. Twice I was brought someone else's paperwork to sign. I was never given my meds on time. On my first night I was supposed to have my pain meds..."
"In the beginning of my family member's stay in Kindred, the CNAs, who seemed to only be temporary, for my family member needed to attend to diaper changes more frequently. However, most of the healthcare staff (RNs & CNAs) are nice to and patient with my family member and to her family. Also, the physical therapists and members of the billing/Medicaid team are great, though the therapists and..."
Sunday, January 6, 2013
"We moved my father to this center about 6 months ago. He was previously somewhere else that was terrible. This center is wonderful. There are always people around to keep an eye on everyone, and they seem to be very diligent and caring. My dad seems very happy there, which makes all of his family very relieved. Thanks for your great care."
"I went to visit my stepfather at Shady Acres & found him deceased in his bed. I had to tell the staff that I thought he had passed. Not sure how long he was gone. To their credit, though.... The nurses & other staff were very kind to me once they realized what had happened."
"My wife had to be sent to Hinsdale Hosp at 5am jan.4th.When she was admitted in ICU and checked out the nurses were appalled at the condition she was in,including feces not cleaned,dehydrated,Puss in the uretha,and thick urine. All the many times she had her wet diaper changed no one ever checked the urine and just put it in the garbage.These are only a few things that happened during her 2 month..."
"Very impressed with the PT and OT services. All other services such as food, aides and cleaness are average. One complaint is that social worker never returned one single phone call and was never available from numerous voice messages from Thanksgiving to Christmas during my mom's 2 month stay. I felt the need to address this online. So frustrating!"
"Very nice facility. My mom stayed there for 6 weeks after having knee surgery and received wonderful care. She is home now and doing great thanks to the great people taking care of her. Thank You."
"The dignity and repect shown by the staff of Wathena Healthcare is very rewarding to witness. They try very hard to repect the wishes of each and every resident. The facility is very clean and well cared for and they really do treat the residents like members of their families. The activities there are very engaging with indidvidual acitivities of any interest. The care was very very good. "
"My Mother had just been received in this healthcare facilities for rehab and I'm not please at all...the CNA'S sit around talking with one another when you need someone to assist your love one they take forever and there was a nurse who didnt know what she was doing when she was put a new bandage on my mother, i told her that, that was not the proper way of putting it on..then she stated that she..."
"The staff and therapists here are truly amazing. They are very attentive to the needs of the patients and do not loose their cool with the patients. (even the difficult ones.) They really care about the people there and their families. The building is older, but they keep it up, clean it constantly and do a great job keeping it smelling clean! The therapy department works with the patients every day..."
Saturday, January 5, 2013
"I wanted to Thank you for having such a wonderful Rehab stay. I was totally satisfied while being a patient at The Meadows in October 2012. I was on the 2nd floor and very impressed with all the Doctors, Nurses, CNAs etc.... The staff was very respectful, patient, knowlegable and caring. The surroundings were very clean and comfortable. I enjoyed the meals very much!! I would definitely recommend..."
"As a local physician, whom has had many visits to this facility, i am amazed that after losing 4 directors of nursing in 6 months, 4 MSW workers in the same time period and the rudest direct care nurses i have seen in 33 yrs of experience in healthcare, how are they still in business? Professional staff do not leave in this manner unless their is fear of how the place is run , which could threaten..."
"Agree with previous reviews. A family member was recently there for a short stay. The place was filthy: a roach visited the room!! The floors are old and dirty, the closets were missing the formica covering, the radiators were rusty, the windowsills were falling apart, the bathroom had leaking and stained ceiling tiles. The aides did not assist getting out of bed: even stood in room watching patient..."
"My dad has been at Amberwood Manor several different times for rehab, and each time he is treated with the utmost respect, individuality, and receives the best care imaginable. The nurses and aides at Amberwood Manor are soooo kind and caring. The administrative staff helped with insurance and discharge planning. Everything always goes so smoothly. I would recommend this facility above all others..."
"This is a horrbile place. It smells like urine when you walk down the halls. The nurses do not bath or care for the elderly like they should be doing. My grandmother was dropped by a nurse that tried to pick her up instead of using a lift like they are suppose to. This place seriously has alot of problems and the state needs to come in and see how this place really is."
"I'm a 71-year-old male with a diagnose a COPD with home oxygen use. I had a sudden exacerbation of my COPD and was intubated in placed on life-support, I was in the intensive care unit at the acute care hospital for approximately 7 days. My family was told I probably was not going to survive. With their help care I improved and needed to to be placed in a rehab facility to help me continue my therapies..."
"I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The equipment at this..."
"Mom has been here less then 24 hours and I am already looking for an alternate Nursing facility. Upon arrival we were greeted and a wonderful lady helped our family with paperwork and the emotional aspects of checking Mom into her room. It seemed the first order of business was to put her in a chair to weigh her. The girls put a gait belt around her bare skin and pulled her up. A gait belt is never..."
"We have been fortunate to have several of the health care providers be of excellent quality.Fortunately they are the norm, but there have been a few folk that have made this difficult. Transitioning to a facility is difficult, and that process was not made any easier by certain "professionals" not taking their duties seriously . We are also very disappointed in the quality of the food..."
"Family member stayed for a week & was like Hell! The staff look miserable like the patients. Patient was dragged from bed to do pt regardless of patient's refusal. The patient peed in the wheelchair after yelling, & nobody came for help for 30 minutes. What a horrible experience for someone already in pain! No TLC for sure. We transferred patient out after a week. "
"My mother just left this facility to be admitted back into the hospital with a new UTI, eye infection and a bedsore she did not have upon arrival. In addition, several life threatening medical issues were ignored even after I brought them to the staff's attention. No communication between the staff or oncoming shifts. OT and PT were very good though."
"Kindred has taken care of our father for about 6 months and we are extremely grateful and appreciative of their professionalism in all aspects of services rendered. Our father recently was fortunate enough to be moved from "Hospice" status. He has returned to rehab and hopefully will be coming home soon. We can't thank all the staff enough for the genuine care our father has received. Professional..."
"Base on dementia condition, My Grand Father has to find his residency in Nursing Home. We found Mission Palms Healthcare Center, which is located at 240 Hospital Circle, City of Westminster, CA 92683 and their telephone number is (714) 892 6686 for my him to admitted to. He has stayed in room 18, Bed # A. Yesterday, the January 02, 2013 at around 5:30 To 6:00 PM, during my visiting, I called..."
"The whole staff there - nurses and attendants, the physical Therapists - everyone was so very nice and accommodating, actually to the point of spoiling me, as I'm sure most the patients feel. Thank you so much for keeping me informed of progress and my departure date. I can't tell you how my sister sounded when she saw the remarkable physical improvement I made. Thank you so much for everything..."
"If I could rate this a negative, I would give it a -10!!!!!!!!!!! My mother was in this God-forsaken place for almost three hellashish weeks - the CNA's are pathetic as are the nursing staff. The only good thing I can say about it is their wonderful physical therapist. Their doctor on staff is pathetic - completely missed that my mom's legs and feet and hands were swelling due to congestive heart..."
"My son was critically injured when hit by a car mid-January, 2012. He suffered a traumatic brain injury as well as other fractures and spent several months in an acute care hospital, unable to be transferred because he had no insurance. When he did get Medicaid, it was difficult to find a nursing and/or rehab facility that would accept him. He was either too young (he’s now 44), they didn’t accept..."
Friday, January 4, 2013
"My grandmother was never properly cared for at Harmony. After suffering a massive stroke, she was unable to move. Harmony repeatedly neglected to turn her and clean her, resulting in horrific bed sores. While some nurses were ok, a few we're very lazy, rude, and unhelpful."
"Personally I believe Kindred to be one of the best facilities in southwest Ohio for rehabilitation therapy and long term health care needs. I have needed to be here on occasion several times over the last dozen years or so and always found the level of care to be absolutely first rate. The nursing staff and STNA staff have always been intelligent, friendly, professional and hard working. The administrative..."
"I am so sorry I chose this care facility when there are so many out there. 1. the rooms are old, dingy, in need of painting with hard old tile floors. 2. Patients have to share a toilet with an ajoining room, toliets back up, and the only ventiation is the window. 3. Beds are small and not the comforty sort for long term resting. 4. The staff is constantly changing, temps from other places, or just..."
"Ms. Melinda Bilbrey & Ms. Sylvia Burton Kindred Transitional Care and Rehabilitation-Masters 278 Dry Valley Road Algood, TN 38506 Re: Care for my father In the late 90's, our family had an uncle that needed care outside of his home. Masters was selected. Uncle Whit had wonderful care. When my Dad needed care, my parents selected Masters. Masters is a tremendous resource! They were convenient..."
"Amazing is the first word that comes to mind . Amazing how the patients are herded into an area and left there . Amazing how with all wheelchairs at the end of the hall are either dirty , broken or having leftover food on them from who knows when .Amazing how when walking the halls , the room lights are blinking ( calling for assistance) and no one answers the call . Amazing how this facility can..."
"My Dad spent quite a while at this facility but was rcently evicted because they said they are not staffed to care for people with Dementia. He was acting out and saying inappropriate things to the nurses and after talking to him many times about this we have figured out he is not in control of his words anymore. His nurse was full aware of his problems and did not see why they evicted him and neither..."
"While the nursing staff appeared to make every effort to tend to their patients the facility was not very nice. It smelled of urine all the time and is really lacking in appearance. While my Dad ws there one of his hearing aids was broken and his glasses were broken, thankfully we were able to get them repaired. There just seems to be so many people there with severe problems and that makes it very..."
"This place is ridiculously expensive for the care it renders, or should I say does not render. Assisted living might be fine, orthopedic PT is fine, but don't put someone here who is a stroke patient. Look carefully during the day when you visit. You will see a thick film of dust on all surfaces, hazardous waste material lying on the floors, baths not cleaned and patients who are left to lie in..."
"HORROR HOUSE...!!!!! PLEASE keep your loved one far far away...overmedicated my amazing awesome loved one...never was fed proper diabetic diet....never received oxygen which was to be a 24 hr order from hospital??? finally...dropped my loved one...not once...TWICE...! It seems as if it could not all be true...I wish it weren't...my loved one is now in heaven as a result of all I mentioned......"
"This "Rehab & Nursing" Facility almost killed my mother.... Instead of rehabbing her from her surgery so she could come back home, they kept her drugged up and said it was her fault for not eating.... How can a person eat when they are given pain killers constantly EVEN WHEN SHE WASN'T IN PAIN!!!??? My mother has always been smaller in stature... she is 4'10" and when she arrived..."
"Food is terrible- chicken is served with feathers; very short staffed, very difficult to get someone to come to your room unless you constantly ring for help or yell for help; some of the staff would prefer to socialize with each other, rather than to assist patients; some of the staff is very nasty to patients who ask for help...overall, staff should spend more time helping patients without an attitude..."
"5 Star facility when it comes to staff, food, laundry and how clean it is, and how they take care of mom. It does have that small home-like enviroment that we all want for our parents. plus when I did my research at by googling cms nursing home compare I was supprised by the 5 star rating system that they have. Not because it is smaller, it is because their staff seems to care! Had mom at a big facility..."
"This place is absolutely appalling. PLEASE do not send any of your friends or family here. The poor care at GHCC is what I believe contributed to an early death of a close friend of mine who was paralyzed. She was constantly threatened by staff members, witnessed other residents who were less mentally with it laying in their own feces for hours at a time, and was neglected again and again when..."
Thursday, January 3, 2013
"My 92 year old father was admitted from Evanston hospital (minor infection) for two weeks of intensive physical therapy to strengthen his leg that was broken in the summer. Our first night there one of the CNA"s proceeded to faint on my seated brother. This was right after putting my dad in the bed. Later dinner was brought,in the form of three mounds,cream,green and pink puréed mush. According..."
"My mother has been at Kindred Nuring Center for about 5 years now. She is very well taked care of, I dont have to worry about her when I am at work or home, I know she is taken care of. I fill they have the best nursing staff anyone could ask for. They keep me very informed of her condition and what is going on with activities and advents. The aids are very well trained and very professional. The..."
"Couldn't ask for a better place for my sick mother. The Alzheimer unit is second to none anywhere in the Chicagoland area. The owner, administrator, DON and the unit manager, are there with hands on care. Good to know that there are still good care nursing home around. "
"I would advice anyone to visit their relative (without notice) at all times of the day and evening. Check them over for bedsores etc and talk with them (in private & ask questions) It's good to keep an eye on everything. Good to be friendly with staff but our loves ones need 100% care..nothing less!"
"this place is disgusting. within 72 hours my boyfriend was rushed back to the ER because he was not being cared for and ended up with pnuemonia and a 104 temp. it is unclean. the pictures of the rooms are a lie and the staff not around. i had to wait 2 hours to get a basin of water to wash him because they werent doing it themselves. we had him in the dining room and the staff documented him being..."
"I'm a 71-year-old male with a diagnose a COPD with home oxygen use. I had a sudden exacerbation of my COPD and was intubated in placed on life-support, I was in the intensive care unit at the acute care hospital for approximately 7 days. My family was told I probably was not going to survive. With their help care I improved and needed to to be placed in a rehab facility to help me continue my therapies..."
"Up until today, I thought this facility was a good place to volunteer. My daughter had been volunteering here since September and loved working there so much that she continued right up to the Christmas holidays when we went to South Carolina for a few weeks. She had hoped to continue after playing an audition for youth orchestra on Thursday, Jan. 3, but just received a punitive message for not..."
"From my experience with this home I must say that they are one of the few that is doing and outstanding job with their residents. My father was there for 6 months and during this time he was able to regain basic functions of walking and ambulating after a hip replacement. I was always greeted by staff with a friendly smile and there was always someone there to help with any concerns I had while being..."
"We removed our dad from this place after 2 weeks. This place should not be allowed to operate. If we could give it ZERO stars we would. They DO NOT take care of the patients. We were there everyday and stayed with my dad most of everyday he was there, and thank God we did. The man next to him had no legs and no visitors. He did not eat. Noone ever came to feed him. They would just come in and take..."
"Our family had an absolutely terrible experience with Dermott City Nursing Home. Our family member did not receive medications for 6 weeks and was verbally abused, as reported by another resident. The social director was not helpful or knowledgeable."
"Physical and Occupational Therapy department deserves a 5 star rating for their exceptional care. That is the department that has made the stay worthwhile. The Nursing Staff tends to argue in front of clients and many residents appear to be left unattended often. I was astounded that patients in diapers and wheelchairs are only showered 3 times a week. I find this absolutely disgusting. I was fortunate..."
"I had to place my father in a nursing home and I toured many. By fare, this nursing home is much cleaner, cheerful, respectful and understanding. This was the first place that I was greeted with a smile and all the staff said "hello". I know that is a little thing but it goes a long way after the privious placement for dad and my other tours. They contact me on a regular basis and dad..."
"The nursing wing is terrible! This used to be one of the nicer homes when it was a Not for Profit... however... it is now FOR profit, and they are very expensive, there is a super high turnover with their staff... they are constantly under-staffed... the patients suffer with bed sores, skin rashes & diseases, dental decay, poor hygiene, etc. Because they are short-staffed, the staff just does..."
"I really don't even want to give this place one star they totally violate state laws on patient care. Please do not ever choose this place. They place dementia patients in Geri Chairs as a form of restraint. The do not take the time to spoon feed or give water on patients who are not able to feed themselves. They leave patients sit in dirty diaper for long periods of time. They staff is not..."
"This place has a lack of communication between nursing staff,left my family memeber in a dirty diaper after cna was notified several hours prior to the incident of her need to toilet,skin breakdown occured short time after,tv did not work for several days after admission,was not helped out of bed for toileting needs.Very bad facility."
"Father died of aspiration from being given medications pills. No physician at Snug Harbor. Died on the way to hospital 1 hour trip away. NO Nurse watched until he swallowed pills. "
"While a number of staff are caring people, there are just as many who do not keep up with their responsibilities for residents. Rooms are shabby and dirty. The clothes I buy disappear and are replaced by old and faded discards from other patients. Doctors sign orders without reading them. Twice the facility has asked the doctor to sign off on medicine that is inappropriate and dangerous. I am repeated..."
"I can't say enough good things about Nehalem Valley Care Center. My father-in-law has been here for nearly five years and since they changed management and administration I have seen a huge turn around in the facility. The food has gotten better, the building is cleaner, and the staff do a better job. Keep doing what you're doing there!"
"My wife was there for 7 years. I don't think she would have recieved better care anywhere else. They kept the facility clean, especially the past few years. The staff was always courtious and polite to my family and me. The main thing was how my wife was taken care of and how she was treated. That's really what it's all about. "
"This home is always very clean and inviting when i come to visit. The staff is very helpful and kind. My mother is well taken care of and the staff is always tentative to mom's needs. The complentary beauty saloon is great too the beautician is an aid as well and is a blessing to the home. It's a very down home wonderful place. I would tell anyone to place their loved one in this home whether they..."
"Newer facility, with experienced senior management and head nurse. Single large rooms, and reasonably good food/choices. Well maintained and clean . The nurse turnover is low (good) , and aides generally fair, with what I guess is usual turnover. In my opinion a little understaffed for what we pay private pay (over 8K month) . The activities director and food service director are outstanding people..."
"My parents have lived in Lake Prince Woods for over 4 years and the whole family agrees that it is one of the best moves they've ever made. My mom enjoys an apartment and a very busy social life, yet can easily visit or check on my dad who has lived in Skilled Care for several years.The staff is extremely friendly and helpful and the care for my dad has been very good. We've had family members in..."
Wednesday, January 2, 2013
New 2 Star User Review of Unihealth Post - Acute Care of Durham located in Durham, North Carolina
"Good staff, especially CNAs, RNs, and the people that actually do the work. The DON, is rude, obnoxious and arrogant and is only concerned with protecting her job. When I was checking out facilities, the admission coordinator was totally playing up to the amenities of the facility and reeked of marketing. Having no choice since the hospital was discharging my mother in the next day or two and every..."
New 1 Star User Review of Woodlands Health Care located in Midway, Georgia
"My husband lay in that awful place dying and nobody on the staff knew. They did not even bother checking on him. I took him out by ambulance and he died 9 days later. I feel they hastened his death by neglect. He was only 59 years old. Do not place your loved ones in that awful place."
New 5 Star User Review of Gerald Nursing and Rehab located in Gerald, Missouri
"I had my grandmother at Gerald nursing and all of the staff were very caring. She wasn't the easiest person to work with but they always had a smile on their face. All of the office staff were very helpful with the whole nursing home placement. And I can honestly say that anytime I was in the home Theresa and the rest of the staff met me with open arms. And made sure that any request I had was..."
New 5 Star User Review of Windsor Gardens Convalescent Center of Anaheim located in Anaheim, California
"Windsor Gardens of Anaheim is an excellent place, the staff are wonderful, nursing attendant were willing to help no matter how busy they are. What was amazing was when the nursing director answer the call bell in room 7 assisted our dad to bed from his wheelchair and made sure he has everything he needs before leaving the room. I've never seen anything like that from the other place. How great was..."
New 4 Star User Review of Altercare of Hilliard Post-Acute Center located in Hilliard, Ohio
"I find the staff to be caring and friendly and they really seem to care about my dad ,which is reassuring. My dad responds well to them as they try to make him feel important and good about himself. I know it's not home, but the people there try to make it feel that way. The facility is very clean and the therapists are excellent. Compared to other places I've been it's a nice alternative. "
New 1 Star User Review of Shea Family Care Somerset located in El Cajon, California
"This location gets "0" stars. Upon my first visit (looking for place for my parent), a woman was "fleeing the coup" I should have taken that as my first red flag. Inside it appears to be clean, nice staff, etc. so like an innocent person, I took the bait and signed my parent up. Well, upon our entry they notified us that I could join them for dinner. The food was awful, and..."
New 5 Star User Review of Pinellas Park Care and Rehabilitation Center located in Pinellas Park, Florida
"My step father was at this center for 6 weeks. I do not think that you could find better care at any other facility. There staff is always willing to help and always with a smile. This facility is very clean. The food was very good. They realy make you feel at home. One of the nurses told me that when you stay with them you become a part of there family and you can feel it. I would go down to the..."
New 1 Star User Review of Devon Manor located in Devon, Pennsylvania
"To say this place is inadequate would be too kind. I went for therapy after a total knee replacement and actually had almost NO therapy. As a result after almost a month my doctor told me I would need another procedure to have a manipulation to break up the scar tissue that had formed from the lack of therapy at the rehab. Also they were very unethical when telling me I couldn't be released because..."
New 5 Star User Review of Lutheran Augustana Ctr for Extended Care & Rehab located in Brooklyn, New York
"My Name is Elvira Pisciotti I was there from Nov 9 to Nov 26, the physical therapy was excellant I had a full knee replacement, most of the nurses were very nice.
I was pleased with the facility. If I had to had to go for therapy again I would definetly go to Lutheran. Thank you all for helping me.."
New 1 Star User Review of Kindred Hospital Dallas located in Dallas, Texas
"My husband was admitted to Kindred Dallas from Presbyterian Hospital in late October following a triple heart by-pass. He was in ICU until his death in early December. His lungs could not overcome the trauma of surgery. The entire time he was in Kindred ICU the nursing and respiratory staff were excellent. They were professional, caring and concerned. They became our family over the many weeks..."
"My mother-in-law recently stayed at this facility for 5 days after knee replacement surgery. The staff is superb from the person at the front desk to the nurses, the nurses aides, maintenance,housekeeping, physical and occupational therapists. The food was our main complaint and thus the four stars. There were too many sauces and gravy on almost every thing served. It might be better to put those..."