" We put my mom in autumn care of myrtle grove about 4 months ago. I can say that it is one of the cleanest smelling homes I have visited. I think that says alot about the staff alone.CNA's have been great! Always friendly and happy to see us visit.Nursing staff always calls when something changes with my mom that they feel I need to know right away.So far I would recommend this home to anyone. Oh..."
Tuesday, January 8, 2013
"Excellant. I have experienced similar facilities here and in other states with several members of my extended family. This is the most caring staff I have been around. My mother is 99 and in the wing devoted to dimentia patients. Aside from the great daily care they have dealt with her medical problems in the most proffesional way. We are blessed to have this situation here in our home town."
"I cannot begin to verbalize my complete contempt for this facility but I will give it a try! My relative was in for rehab but was placed on the longterm facility side which is the "ghetto" side of the building. Once you entered the residence halls, you are immediately greeted with the smell of urine and feces. I bought some deoderizer but was told that I could not keep it there according..."
"Relative was recently admitted there from discharge of hospital stay and this was only facility that had available space at the time. Over this stay and due to number of various issues and complaints reported to staff that were not followed up by facility management for the most part, relative was then taken out by family and returned to personal residence. Since then we have found that different..."
"My Step-Father was in this facility for Hospice treatment as a result of late stage cancer. He was given a prescription from the physician to give a pain reliever at his request due to intesity of pain he was experiencing. Many times my mom was told by staff it was "too early" for the medication even though the permission was given in writing to the R.N. This put him in extreme discomfort..."
"I would give this facility a resounding "F". I went straight there from the hospital after knee replacement surgery. I thought this would make sense rather that go home. What a mistake. I was shown my room. This was the only part that went ok. Twice I was brought someone else's paperwork to sign. I was never given my meds on time. On my first night I was supposed to have my pain meds..."
"In the beginning of my family member's stay in Kindred, the CNAs, who seemed to only be temporary, for my family member needed to attend to diaper changes more frequently. However, most of the healthcare staff (RNs & CNAs) are nice to and patient with my family member and to her family. Also, the physical therapists and members of the billing/Medicaid team are great, though the therapists and..."