"My Mother in law is a resident on the 2nd floor . When I tell you she is the happiest she is been in a long while i'm understating. All the staff go above and beyond. example: Her glasses broke one day and Kevin took them home to fix them I thought that was a nice touch. She sings and dances and the staff sings with her. When I get to that time in my life where I need a home Kindred-highlander is..."
Thursday, January 10, 2013
New 1 Star User Review of Crosbyton Nursing and Rehabilitation Center located in Crosbyton, Texas
"This is an old nonupdated facility. The batcrooms situation has 4 residents sharing one, with mixed genders. Therapy options are not sufficient. You are better off going down the road to Lubbock. Its further but you will at least have choice and better physical environments. 50% vacancy should tell you something."http://local-nursing-homes.com/?rid=24265
"The facility is over crowded and the patients do not receive good care. Communication is poor and patient needs are not a high priority. My terminally-ill mother did not receive the treatment that was promised on admission. "
"My grandmother was at this facility 5 yrs ago. I chose to write this review after many years of considering it, and 5 years of her being gone. It was very difficult to find anyone there to answer our questions, or to get an aid for help at any point. They also happen to lose her dentures with no explanation, as well as her walker. I feel they staff low, considering how much this facility charges,..."
"My Grandfather was taken to ripley crossings while he recovered and has since acquired a severe case of c-diff and almost died... Further more this place has cancelled my grandfathers bed at Arbors and has since held him so they can continue to collect his Medicare. He has not received proper treatment and was never properly quarantined after his c-diff diagnosis. "
"very dirty all around. The room was dark and plain. The staff just placed my loved ones food tray in front of them and walked out. My loved one is a stroke patient who cannot feed themself or talk and a high risk for choking. Then 15 min later, staff came and took the tray right out without her taking one bite. My loved one has decubs and has lost alot of weight after being there only 2 weeks. "
"Poor management at facility in Montgomery AL and at HQ and region. No follow-up with family on loved ones issues/needs/health status. Nursing staff not well managed and turnover is extremely high of medical and nursing staff. Prescriptions are not filled correctly or on a timely basis. Food quality is poor. Grounds are not well kept. Nurses smoke in all areas of facility. On weekends, door alarms..."
"Orchard has made pretty updates from its past as Royal Court, still basic things are needed. Staff know the heating system is not predictable, ask an administrator about no heat in the room and it's always the first time they've heard about it. They offer more blankets, but how can a patient go to therapy covered in in blankets? Some staff are well trained, many CNA's are not careful enough with..."
"The overall cleanliness of the facility was good. The cleaning ladies were constantly cleaning during the day it seemed. CNAs barely spoke English. There seemed to be a contest to see who could turn the call light off the fastest and never respond back to the patient. My father would push the call button, the nurse or CNA would come in, turn it off, and say, "I'll be right back", but..."
"Both of my parents are at this facility. My mother is a permanent resident and my father in rehab after his surgery. The staff is both knowledgeable & efficient, not to mention very kind. They know each and every resident by name and are always so friendly and cheerful. I am greatful that if my parents cannot live with me, they have a place like this to call home. "
"It has not been owned by Inova for a couple of years. Inova sold Cameron Glen, and another one of their facilities in downtown Fairfax called Commonwealth Care Center to a company in Roanoke, Virginia called Commonwealth Care of Roanoke. Ever since Inova left, the standards of care have dropped tremendously. It has really gone downhill. One guy, who was on his death bed there told me they let him..."
"Excellent, high quality service; professional, friendly, caring staff ... treating everyone with care, respect and dignity - patients, families, staff. They care a lot and it shows. Peachbelt is extremely clean - no "nursing home" smells. They provided comfort and care for our 97-year old father in his last few weeks and valuable relief and support for the family. They absolutely made..."
"The Rehab Center of Beverly Hills The center is clean, friendly, with good nursing and attendant services. The food is good. But, the Physiotherapy department is below par. If I were involved with Medicare payments, I would discontinue this physiotherapy department. There is very minimal therapy with the older deconditioned patients, who need it the most. Those who do need the therapy the most..."
"Our family member was admitted to this center with a prescription for a medication (an antibiotic that couldn't be substituted). It wasn't covered by insurance, so the staff discontinued the prescription because it was too expensive. Our family member died within a week."
" My elderly mother has, in the last two years, been in 5 skilled nursing/rehab centers in the greater Phoenix area. Life Care is one of the cleaner facilities. But, the care provided is terrible, and, the staff, from the registered nurses on down, are careless at best, to incompetent at worst. Medicines were discontinued without doctor orders and not discovered until we inquired. My mother was..."
"Not impressed & not reccomending.Nothing like online photos.Visible staff occupied with paperwork.Front door alarmed, beeping & ignored for 15 minutes. Smelled of urine and diarhea .Very loud, residents crying all night with sleep also impossible for other residents. My loved one put into a wheelchair,not allowed to walk without a P.T., though he was walking when admitted and needed to do..."
"The do not follow the doctors advise, the techs do not follow the staff advise. The they were rude when the talk to the family, and just lied to their face. The techs like to party when no one is around (Christmas Eve 1012 they brought in their beer). They don't check in on the patients during the day enough."
"Grandfather broke his arm. He was restrained in Geri Chair. He had urinary infection and was distressed. Snugg Harbor failed to have test done and failed to call the Dr. for medical care. He was in Hospital for his arm. We moved him to more caring nursing home. NOT a safe place for your loved one. "
"The facility is old, furnishings and decor out of date, but folks are there to get well, and that shouldn't be an issue. Some staff members are very good and conscientious, but the medical care itself is poor. For the first week, my mom was being overmedicated and had no energy to perform the physical therapy that she was there for. I had a tough time getting a hold of the physician in order to question..."